❓ Frequently Asked Questions

We’re here to make your shopping experience smooth and stress-free. Here are answers to some common questions:

📦 1. When will my order be shipped?

We usually process and ship all orders within 24–48 hours. You will receive a tracking link via SMS/email as soon as your order is dispatched.

🚚 2. How long does delivery take?

Delivery typically takes 3–7 business days, depending on your location. We partner with trusted courier services to ensure timely and safe delivery.

🔄 3. What is your return or exchange policy?

We offer easy 7-day return/exchange for most products, provided they are unused and in original packaging. To request a return, contact us with your order ID and reason.

💳 4. What payment methods do you accept?

We accept:

• UPI (Google Pay, PhonePe, Paytm, etc.)

• Credit & Debit Cards

• Net Banking

• Cash on Delivery (COD – available for select pin codes)

All payments are 100% secure and encrypted.

📦 5. How do I track my order?

Once your order is shipped, you'll get a tracking link via SMS and email. You can also track it through the ‘Track Order’ page on our website.

❌ 6. I entered the wrong address. Can I change it?

If your order hasn’t been shipped yet, contact us immediately via WhatsApp or email. Once dispatched, we won’t be able to modify the delivery address.

🧼 7. Are your products quality-checked?

Yes! Every item is hand-checked for quality before it’s packed and shipped. We ensure you receive only the best products, exactly as promised.

💬 8. How can I contact you for support?

We’re available 7 days a week.

📩 Email: [your email]
📱 WhatsApp: [your WhatsApp link]
📲 Telegram: [your Telegram link]

🔐 9. Is my personal information safe?

Absolutely. We respect your privacy and use secure systems to protect all customer data. Your information will never be shared or misused.